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GENERAL QUESTIONS

General Questions

When do we get our wristbands?

Wristbands will be shipped to your address prior in the month prior to the festival. We will email all ticket buyers with shipment information once wristbands have shipped.

 

What about vehicle passes?

Vehicle passes will be shipped with wristbands in the month prior to the festival.

Do I have to print my ticket?

We recommend that ticket holders screenshot all add-on and premium accommodation passes in case of poor cell service on the festival grounds.

 

Do I need to bring an ID to the gate to prove that I am 18 for entry?

Yes, you need to bring a valid state photo id or passport.

 

I lost my ID, is this the only form of identification you accept at the gate?

Any form of government issued photo ID including your name and date of birth will be accepted.

 

Can I leave the festival and come back?

Yes, all guests are allowed re-entry into the festival. However, only vehicles parked in the Commuter Parking Lot are allowed to leave and re-enter the venue. All other vehicles will not be allowed to re-enter the venue once they exit.

 

When can we arrive to the festival?

Thursday: 1 PM - Midnight (Only available for those with Early Arrival Passes.)

Friday: 10 AM - Midnight

Saturday 10 AM - Midnight

Sunday: 10 AM - Midnight

Monday: All attendees must be off site by noon.

 

If I can't make it Friday, can I check in and set up on Saturday or Sunday?

Yes you can.

 

When does the music start?

Main stage programming will be from 12:00PM - 2:00AM each day, and there will be additional late night stages and entertainment around the clock!

 

Will set times be released at any point before the festival?

Yes, keep an eye out for them the week before the festival!

 

Is everything within walking distance, even the tent camping area?

The festival grounds are really beautiful and easily walkable. Though the furthest areas of GA Camping can be a bit of a walk and we do encourage guests to bring bicycles to get to and from the campground to the venue entrance should they like. 

Is the festival ADA accessible?

We sure are! Check out our ADA info page here or email info@elementsfest.us for more information.

 

Are children allowed at Elements?

Just the young at heart! Elements Music & Arts Festival is an 18+ event.  

 

Are totems allowed?

Yes! We love to see your creativity. Please see full list of totem guidelines below:

  • Maximum height is 10 feet.

  • Totems must be made from a lightweight material (e.g., foam, PVC / no solid metal).

  • Collapsible/telescoping camera extenders that follow the above guidelines are OK (lightweight/hollow aluminum/polycarbonate).

  • PVC, light wood or aluminum poles must be no thicker than 1 inch in diameter.

  • Decorated pool noodles work great for easy entrance through security.

  • Inflatables attached to totems must be deflated upon entry.

  • Any item deemed dangerous will not be allowed.

  • Totems promoting illegal activity or hate speech will not be permitted.

Am I allowed to bring a pet to the event?

Your furry family members will need to stay at home. The venue has a "no pets allowed" policy. *Service animals with proper paperwork and vests are allowed* Please email info@elementsfest.us with your pets information before arriving at the festival. Please note that animals may NOT be left at the parking lot. If they are found - proper steps will be taken with the local authorities.

Tickets

TICKETS

What passes do I need for the Festival?

All attendees must have a GA or VIP festival pass paired with the following:

Camping on site?

  • Tent Only Camping Pass (per person) or a Car Camping pass (per car).

Staying in an on site premium Accommodation?

  • Preset Tent, Glamping Tent, or RV Pass

  • Glamping & Preset Tent Parking Pass or RV Lodging Car Parking Pass (per car)

Staying at one of our Elements partner hotels?

  • Elements Hotel Room. All guests who purchase a hotel room through the Official Elements Ticketing Page will have access to the Elements Hotel Shuttle and do not need to purchase a parking pass unless you would prefer to drive your personal vehicle to and from the festival each day. 

Staying off site?

  • Commuter Parking Pass

Want to join us for the Thursday Pre Party?

  • Thursday Early Arrival Pass (per person)

Can I upgrade my ticket?

Of course! Please email info@elementsfest.us and we can help you get sorted. 

 

Will you guys be selling single day passes?

We do not have plans for single day passes this year.

I purchased a ticket from a friend/ it was gifted to me. Will this be a problem?

No but if you do sell your ticket to another customer, you will need to send them your festival wristband once received by mail.

 

If I want to sell my ticket even though I'm on a payment plan, am I able to do so?

Yes, though please be aware that you will not receive your passes or wristbands until your payment plan is complete. Per Tixr’s payment plan policy, payment dates cannot be changed.

 

Is there any way to cancel my order or get a refund?

All ticket sales are final and nonrefundable.

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Camping/RVS

CAMPING/RVS

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Does each person need a camping pass?

If you are camping in our Tent Only Campgrounds, you will need a Tent Only Camping Pass (per person). If you are camping in our car camping areas, Vibe Villages, or any of our on-site premium accommodations, you will need either a Car Camping Pass (per car) or the respective accommodation pass.

Does each person need a car camping pass?

Only one pass per vehicle is required. Car camping passes are sold separately.

Where is camping located?

All camping is located on the festival grounds and no more than a 5-15 minute walk to the Main Stages! If you would like to bring a bicycle to camp to help you get around you are more than welcome to! Bike racks will be available at the venue entrance.

Are we able to save camping spots if we arrive before our friends?

Camping spots are assigned on a first come first served basis. We cannot guarantee camping spots. If you are looking to camp with a larger group, please check out our Vibe Village program.

What’s the difference between Car Camping and Premium Car Camping?

Premium Car Camping is located in a prime location, just a short walk the main festival entrance. Only those with Premium Car Camping passes can access the Premium Campgrounds.

Are there indoor bathrooms and showers?

GA patrons can purchase unlimited shower passes on our ticketing page or individual shower tokens on site. Those with VIP Festival Passes and Glamping have unlimited access to showers in the campgrounds and comfort stations.

Can we have fires or propane grills at our campsites? 

We allow small propane grills in the camp grounds. We do not allow charcoal grills. Note that no grills or open flame will be permitted in the main stage areas.

Is power provided to tents?

Power is not provided and generators are not allowed in general camping. Power is provided to our glamping tents.

Will ice be available for purchase?

Yes! Ice will be available for purchase at our bars inside the campgrounds.

Parking/Travel

PARKING/TRAVEL

Does each person in the car need a parking pass?

No. Only one pass per vehicle is required. All vehicles entering the festival grounds must have a car camping or parking pass.

Do you have buses or shuttles available?

We will have shuttle options running to and from NYC, and Newark Airport. These are waitlist tickets. Once we have enough signups a bus will be confirmed! More information coming soon.

Are the shuttle passes good for one way or round trip?

Each shuttle pass is for one way. More information coming soon.

What is the best airport for people to fly into to get to the fest?

Newark has the most direct flights and is 1.5 hours away. Scranton is 40 mins, but usually has an extra layover. You can find more information on traveling to the festival on our travel page.

Food/Beverage

FOOD/BEVERAGE

Can we bring in outside food?

Outside food is permitted in the festival campgrounds. We will have plenty of food vendors available on site but encourage attendees to bring all the snacks they will need to get them through the weekend to their camp. Please note outside food will not be permitted inside the venue area.  

Can we bring in alcohol? 

Yes, (1) 12 pack of beer OR box of wine per person. Glass containers and hard liquor are not permitted.

 

Will you have Vegan/ Vegetarian or Gluten Free options for food?

We will have a 24-hour food court with an array of healthy & organic local food, including vegan & gluten free options, but if you have specific dietary restrictions we suggest you plan accordingly just in case!

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VIBE VILLAGES

What are vibe villages?

Vibe Villages are Elements unique group camping experience for 10+ people. Encouraging participation, Vibe Villages allow patrons to bring their own unique creativity to the Elements experience, encouraging YOU to become the festival rather than just attend!  

What do vibe villages include? 

Including all the great perks of group camping, Vibe Villages allow you to keep the squad together and create the custom luxury campsite of your dreams.​​ Bring a mix of your own RV’s, tents, and cars and customize your festival space. ​Vibe Villages are reserved areas in a premium location. 

 

How do I start a vibe village?

To start a Vibe Village, please email vibes@elementsfest.us and include what you would like your group to be named. Our Vibe Village Coordinator will provide you with a private ticket link to purchase your group leader pass. Once your group leader pass is purchased you will receive a private link for your friends to purchase your member passes as well as your group car and RV passes.

How Will I Receive My Vibe Village passes?

Vibe Village passes will be emailed out via Tixr at the time of purchase.

Can I purchase a powered rv pass for an rv in vibe villages?

No. We do not offer power options for RVs in group camping.

 

Vibe Villages
Prohibbited Items

PROHIBITED & Allowed ITEMS

Campground Vehicle Requirements

  • RVs are only allowed if credentialed for RV camping.

  • Approved RVs are allowed to enter with permanently affixed propane tanks, up to 20lb. 

  • No motorcycles, e-bikes, trailers, buses, or U-Haul trucks are allowed in any camping area.

  • Emergency vehicle access roads must remain unobstructed at all times.

  • Vehicles must park as directed by Event parking and campground personnel.

  • All vehicles and camping equipment must fit within the designated camping spot.

  • One vehicle per car camping spot is allowed.

  • Once you are parked in a camping spot, you may not move your vehicle for the duration of the Event.

    • If you need to leave early, please contact Event parking and camping personnel so that you can be assisted in exiting the campgrounds safely.

    • No vehicle re-entry is allowed.

 

Campground Entry Conditions

  • The Event is 18+ -- all Attendees must have a ticket and government-issued photo identification that shows an age of 18+.

  • All vehicles, individuals, belongings are subject to search.

  • Any prohibited item that is surrendered to Private Security at search points will not be returned.

  • No unauthorized/unlicensed vendors allowed in or around the Campgrounds.

  • The Event and Private Security personnel at the toll booths reserve the right to make the final determination on allowed and prohibited items.

Campground Allowed Items

  • Any general camping items not on the Campground prohibited items list

  • Self-powered speakers small enough to be carried in one hand 

  • Cooking appliances with propane as primary fuel with UL sticker – no more than 3 total 1lb propane canisters & only 1 cooking appliance per camp site.

  • Factory-sealed nasal NARCAN – no more than 2 per person

  • Alcohol: 

    • 1 case of beer or 1 box of wine per 21+ person

    • No hard alcohol

    • No glass containers of any kind

  • Generators permanently contained in RV are permitted in theRV area only – maximum 5 gallons of fuel per generator.

  • Bicycles (allowed in the campground only, not inside the venue – bike racks will be available by the venue entrance in the campground)

Campground Prohibited Items

  • Glass of any kind

  • Paint of any kind including paint markers and spray paint

  • Fireworks, projectiles, and/or explosives

  • Firearms

  • Chinese lanterns

  • Illegal Substances

  • Open fires

  • Charcoal grills

  • Propane tanks larger than 1lb or in quantities larger than in the Allowed list

  • Vending items without an Event permit

  • Motorized vehicles, including e-bicycles, e-scooters, go carts, ATVs, and/or UTVs

  • Skateboards, rollerblades, hoverboards, scooters, and/or Unicycles (including One-wheels)

  • Pets (service animals excepted)

  • Generators unless permanently attached to motorhome or RV

  • Gasoline

  • Kegs

  • Drugs and/or drug paraphernalia

  • Focused light devices, including laser pointers

  • Flags or totems with metal or wood pieces

  • Unsealed tampons

  • Pacifiers

  • Unsealed over the counter medications/vitamins

  • Non-prescription drugs or prescription drugs in non-approved prescription containers

  • Aerosol containers of any kind, including deodorant, perfume, and/or sunscreen

  • Knives with blades longer than 3 inches – Butter knives are acceptable in the camping area only.

  • Drones

  • Tactical gear

  • Large speakers.

  • Sticks, bats and/or clubs, including signs (or anything that could be deemed as a weapon)

  • Unsealed car batteries

Venue Entry Conditions

  • The Event is 18+ -- all Attendees must have a ticket and government-issued photo identification that shows an age of 18+.

  • All individuals and their belongings are subject to search.

  • Any prohibited item that is surrendered to Private Security at search points will not be returned.

  • No unauthorized/unlicensed vendors allowed in or around the Event Site.

  • The Event and Private Security personnel at the entrances reserve the right to make the final determination on allowed and prohibited items.

Venue Allowed Items

  • Bags in compliance with the Venue bag policy

  • Hats

  • Sunblock (non-aerosol in containers of 3oz or less)

  • Lighters

  • Cell Phones

  • Sunglasses

  • Cigarettes/Cigars

  • 1 small beach towel or blanket per person no larger than 30 inches x 60 inches

  • Hammocks

  • Digital Cameras (Non-Pro)

  • Film Cameras (Non-Pro)

  • Earplugs

  • One (1) factory-sealed non-glass water bottle no larger than 1L

  • Factory-sealed nasal NARCAN – no more than 2 per person

Venue Prohibited Items

  • Bags not in compliance with the bag policy

  • Any item that can be used as a weapon

  • Instruments

  • Knives and/or weapons of any kind regardless of permit

  • Chains, chain wallets, and/or studded jewelry

  • Fireworks or explosives

  • Blankets, sheets, and/or towels not in compliance with the allowed size and quantity

  • Outside food or beverages

  • Framed, Folding, or Solid Chairs of any kind

  • Tents, shade sails, or structures of any kind

  • Flags, signs, and/or large obstructive materials

  • Large video cameras

  • Professional audio, video, and/or still photo recording devices

  • Stuffed Animals

  • Pets (Service Dogs Accepted)

  • Drugs or drug paraphernalia

  • Umbrellas

  • Water Guns

  • Skateboards, rollerblades, hoverboards, scooters, Unicycles (including One-wheels), bicycles, and/or motorized carts or scooters

  • Focused light devices, including laser pointers

  • Sharpies, Markers, and/or spray paint

  • Coolers

  • Balloons, balls, and/or large inflatables of any kind

  • Unauthorized solicitations, handbills, sampling, and/or give-away items

  • Disposable containers

  • Glass or glass containers of any kind

  • Drones

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