GENERAL QUESTIONS
When do we get our wristbands?
Wristbands will be shipped to your address prior in the month prior to the festival. We will email all ticket buyers with shipment information once wristbands have shipped.
What about vehicle passes?
Vehicle passes will be shipped with wristbands in the month prior to the festival.
Do I have to print my ticket?
We recommend that ticket holders screenshot all add-on and premium accommodation passes in case of poor cell service on the festival grounds.
Do I need to bring an ID to the gate to prove that I am 18 for entry?
Yes, you need to bring a valid state photo id or passport.
I lost my ID, is this the only form of identification you accept at the gate?
Any form of government issued photo ID including your name and date of birth will be accepted.
Can I leave the festival and come back?
Yes, all guests are allowed re-entry into the festival. However, only vehicles parked in the Park & Camp/Commuter Parking Lot are allowed to leave and reenter the venue. Vehicles parked in the Car Camping and RVs will not be allowed to reenter the venue once they exit.
When can we arrive to the festival?
Thursday: 1 PM - Midnight (Only available for those with Early Arrival Passes.)
Friday: 10 AM - Midnight
Saturday 10 AM - Midnight
Sunday: 10 AM - Midnight
Monday: All attendees must be off site by noon.
If I can't make it Friday, can I check in and set up on Saturday or Sunday?
Yes you can.
When does the music start?
Main stage programming will be from 12:00PM - 2:00AM each day, and there will be additional late night stages and entertainment around the clock!
Will set times be released at any point before the festival?
Yes, keep an eye out for them the week before the festival!
Is everything within walking distance, even the tent camping area?
Yep - the festival grounds are really beautiful and large but easily walkable from any point.
Is the festival ADA accessible?
We sure are! Check out our ADA info page here or email info@elementsfest.us for more information.
Are children allowed at Elements?
Just the young at heart! Elements Music & Arts Festival is an 18+ event.
Are totems allowed?
Yes! We love to see your creativity. BUT totems with wood and/or metal are not allowed.
Am I allowed to bring a pet to the event?
Your furry family members will need to stay at home. The venue has a "no pets allowed" policy. *Service animals with proper paperwork and vests are allowed* Please email info@elementsfest.us with your pets information before arriving at the festival. Please note that animals may NOT be left at the parking lot. If they are found - proper steps will be taken with the local authorities.
TICKETS
What passes do I need for the Festival?
Everyone needs a GA or VIP festival pass which includes one tent camping spot in our campgrounds. Car camping passes, which allow you to camp next to your vehicle, are sold separately. All vehicles must have a Car Camping Pass or other parking option in order to enter the festival. If you plan on joining us for Thursday Early arrival you will need an additional Early Arrival Pass.
Can I upgrade my ticket?
Of course! Please email info@elementsfest.us and we can help you get sorted.
Will you guys be selling single day passes?
We do not have plans for single day passes at this time. Be sure to join our mailing list for updates!
I purchased a ticket from a friend/ it was gifted to me. Will this be a problem?
No but if you do sell your ticket to another customer, you will need to send them your festival wristband once received by mail.
If I want to sell my ticket even though I'm on a payment plan, am I able to do so?
Yes, though please be aware that you will not receive your passes or wristbands until your payment plan is complete. Per Tixr’s payment plan policy, payment dates cannot be changed.
Is there any way to cancel my order or get a refund?
All ticket sales are final and nonrefundable. If you sell your festival pass to another customer, you will need to send them your festival wristband once received by mail.
CAMPING/RVS
Does each person need a camping pass?
Each festival pass includes your camping pass which allots you one tent camping spot in our camp grounds. Car camping passes, which allow you to camp next to your vehicle are sold separately.
Does each person need a car camping pass?
Only one pass per vehicle is required. Car camping passes are sold separately.
Where is camping located?
All camping is located on the festival grounds and no more than a 10-15 minute walk to the Main Stages!
Are we able to save camping spots if we arrive before our friends?
Camping spots are assigned on a first come first served basis. We cannot guarantee camping spots. If you are looking to camp with a larger group, please check out our group camping program.
What’s the difference between Car Camping and Premium Car Camping?
Premium Car Camping is located in a prime location, just a short walk the main festival entrance. Only those with Premium Car Camping passes can access the Premium Campgrounds.
Are there indoor bathrooms and showers?
Those with VIP Festival Passes and Glamping have unlimited access to showers and flushing toilets. All other attendees can purchase shower tokens on site. There are also indoor flushable toilets located at the north end of the venue and plenty of porta potties around the event site for all to use.
Can we have fires or propane grills at our campsites?
We allow small propane grills in the camp grounds. We do not allow charcoal grills. Note that no grills or open flame will be permitted in the main stage areas.
Is power provided to tents?
Power is not provided and generators are not allowed in general camping. Power is provided to our clamping tents.
Will ice be available for purchase?
Yes! Ice will be available for purchase at our general store and bars.
PARKING/TRAVEL
Does each person in the car need a parking pass?
No. Only one pass per vehicle is required. All vehicles entering the festival grounds must have a car camping or parking pass.
Where is the Park & Camp/Commuter parking lot?
The Park and Camp/Ccommuter parking lot, accessible to those who have purchased a Park & Camp/Commuter Parking Pass, is located near the festival entrance. Those with this pass have in and out privileges with their vehicle for the duration of the festival. This pass is ideal for those in our glamping and preset options, as well as those commuting from offsite.
Do you have buses or shuttles available?
We will have shuttle options running to and from NYC, Philadelphia, Boston, and D.C. to the festival. These are waitlist tickets. Once we have enough signups a bus will be confirmed! More information coming soon.
Are the shuttle passes good for one way or round trip?
Each shuttle pass is for one way. More information coming soon.
What is the best airport for people to fly into to get to the fest?
Newark has the most direct flights and is 1.5 hours away. Scranton is 40 mins, but usually has an extra layover. You can find more information on traveling to the festival on our travel page.
FOOD/BEVERAGE
Can we bring in outside food?
Outside food is permitted in the festival campgrounds. We will have plenty of food vendors available on site but encourage attendees to bring all the snacks they will need to get them through the weekend to their camp. Please note outside food will not be permitted inside the venue area.
Can we bring in alcohol?
Yes, 1 pack of beer OR box of wine per person. Glass containers and hard liquor are not permitted.
Will you have Vegan/ Vegetarian or Gluten Free options for food?
We will have a 24-hour food court with an array of healthy & organic local food, including vegan & gluten free options, but if you have certain dietary restrictions we suggest you plan accordingly just in case!
PROHIBITED ITEMS
Prohibited Items for Camp Grounds
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NO Glass of any kind
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NO Paint of any kind including paint markers and spray paint
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NO Fireworks
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NO Firearms
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NO Chinese Lanterns
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NO Illegal Substances
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NO Open Fires
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NO Charcoal Grills
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NO Propane Tanks Larger than 1 lb.
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NO Vending without permit allowed
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NO Bicycles, Skateboards, Scooters, Go-carts, or ATV
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NO Pets, leave your pets at home. Unless a service animal per ADA guidelines
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NO Generators unless part of a motorhome or RV
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NO Gasoline
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NO Kegs
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NO Drugs or Drug Paraphernalia
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NO Laser pointers
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NO metal or wood flags or totems
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NO Unsealed tampons
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NO Pacifiers
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NO Unsealed Over the Counter Medications/Vitamins
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NO Non-Prescription Drugs. Prescription Drugs in non approved prescription containers must be turned over to medical
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NO Aerosol Cans Including Deodorant and Perfume
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N0 Projectiles or Explosives or Fireworks
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NO Knives Larger than 3 Inches – Kitchen knives are acceptable in the camping area only
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NO Flammable Products or Aerosol Cans
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NO Open Fires
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NO Flyers, Stickers, Posters
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NO Drones
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NO Tactical Gear
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NO Large speakers. Self powered speakers small enough to be carried in one hand are permitted.
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NO Sticks, Bats or Clubs Including Signs (or anything that could be deemed as being a weapon)
Prohibited Items for Venue
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NO Instruments
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NO Knives / Weapons Etc. Regardless of Permit
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NO Chains / Chain Wallets
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NO Studded Jewelry
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NO Fireworks / Explosives
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NO Outside Food & Beverages
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NO Bota Bags
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NO Lawn Chairs or Chairs
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NO Tents
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NO Video Cameras (Large) Professional Recording Devices
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NO Audio Recording Devices
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NO Professional Cameras
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NO Stuffed Animals
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NO Pets (Service Dogs Accepted)
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NO Drugs/Drug Paraphernalia
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NO Umbrellas
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NO Water Guns
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NO Bikes/Skate Boards
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NO Laser Pointers
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NO Sharpies/Markers/Spray Paint/Glow Sticks
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NO Coolers
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NO Balloons, Balls, Inflatables
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NO Unauthorized/Unlicensed Vending
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NO Unauthorized Solicitations, Handbills, Sampling, Give-Aways, Etc.
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NO Disposable Containers
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NO Glass or Glass Containers of Any Kind
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NO Drones
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NO Large backpacks/bags. Bags and camelbacks with 2 or less pockets are permitted